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Technical Communications Specialist

  • Location: Leeds, West Yorkshire
  • Job type: Contract
  • Sector: IT / Helpdesk Support, IT Manager / Engineer / Designer
  • Date posted: 19/02/2019
  • Job reference: VR/44217
This vacancy has now expired.
Only those with the Right to Work in the UK should apply. Raeburn do not have the ability to provide visa sponsorship, therefore current valid ability to work in the UK is required.

Technical Communications Specialists are responsible for delivering high quality information products that meet business needs for the company's Integrated Software. These information products include, but are not limited to, Online Help, Installation Guides, Release Notes, Training Manuals, and videos.

RESPONSIBILITIES:

§Work as a member of the TechCom team and in close collaboration with the product teams to create high quality documentation supporting software applications
§Apply technical communication skills to present information in a clear and concise style
§Review and edit documentation to meet industry and company standards and guidelines
§Collaborate closely with product teams and subject matter experts (SMEs) in the development of new content development
§Perform content management tasks in the content management system, provide support for users (SMEs)
§Create and manage publications for project deliverables as required

REQUIRED BACKGROUND AND SKILLS:

§Masters or Bachelors in Technical Communications, Computer Science, Engineering, English, Journalism, Education, or Training
§Proficient communication and presentation skills in English
§Proficient writing and editing skills
§Experience with technical communications standards (Microsoft Writing Styleguide, Chicago Manual of Style, DQTI)
§Experience with at least one XML editing tool (XMetal, Arbortext or Oxygen)
§Experience with using DITA
§Experience with a content management system (CMS)
§Knowledge of project management and agile software development methodologies
§Graphics capture basic editing
§Experience with Microsoft Office tools
§Information usability and architecture experience is a plus
§HTML / CSS experience is a plus
§Experience with video editing tool (e.g. Camtasia) is a plus
§Software development experience is a plus
§Experience with SDL Knowledge Center / Content Manager is a plus

PROFILE:

§Displays a positive and can do attitude
§Collaborates with team, managers and stakeholders
§Works well individually and meets deadlines
§Learns quickly new skills and adapts to processes