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ICT Projects & Service Delivery Specialist

  • Location: Aberdeenshire
  • Job type: Permanent
  • Sector: IT Manager / Engineer / Designer
  • Date posted: 20/08/2019
  • Job reference: VR/44522
This vacancy has now expired.
Oil & Gas Operator looking for an experienced IT Delivery Specialist. This is a permanent role based in Aberdeenshire.

In line with business and legislative requirements, you will ensure that the company is consistently provided with high levels of ICT technical, commercial & project management services.
Maintain high levels of safety, availability and reliability for ICT services, by ensuring effective, accurate provision of a diverse range of ICT systems and services.

Duties & Responsibilities:

Support other members of the ICT Department and site specific teams, in maintaining high levels of safety, availability and reliability for ICT hardware and software (including systems)
Support, contribute and implement assigned targets within the conpay's ICT Annual Delivery plan and at assigned sites
Lead assigned projects, taking day to day responsibility for the delivery of agreed / allocated project workload. Assisting the transition of projects from conception to business as usual (BAU), providing transitional support as and when require
Assist the central ICT Projects & Service Delivery team with the day to day maintenance of the company endpoint management and reporting systems including but not limited to: Cyber Security, Active Directory, Group Policy, license compliance & remote automation systems
Establish strong, effective relationships with all members of the ICT Department and its key customers - internal and external. Provide escalation support to other ICT teams when required
Engage with suppliers and the company procurement to monitor and maintain agreed contractual SLAs and commercial commitments/agreements, meeting business and statutory requirements
Coordinate contractor activities ensuring site safe working procedures are adhered to at all times
Ensure internal and external compliance requirements, undertake assigned audits, communicating outcomes and driving action points
Day to day responsibility for ICT Communications systems including PABX, Mobile Phones & WANs etc at site and across the Aberdeen area
Assist with the management / Reporting of ICT budgets across all the company's sites
Remain up to date with ICT and other relevant industry best practice, trends, data and statutory requirements, maintaining and developing competence and applying learning and knowledge to delivery of job role responsibilities and the department ADP
Portray the role of ICT Projects & Service Delivery Specialist in a positive, professional manner

Skills & Experience:

Working in & contributing to developing, implementing & evaluating systems, upgrades & mods in internal and customer focussed ICT environments in a 24/7 high hazard environment
Working to & contributing to delivery of ICT strategy & service plans.
Knowledge of project management methodologies including management of change
Supplier/3rd party evaluation, engagement and monitoring
Budget management
Knowledge & application of central endpoint management & reporting systems including cyber security, active directory, group policy, licence compliance & remote automation
Knowledge of ICT communications technologies including WANs, PABX, VOIP, SIPP & mobile Telephony platforms.
HNC or equivalent level qualification in an ICT subject
You will have excellent communciation both written and verbally
Be able to take responsibility for personal outcomes and be focused on achieving results

Only those eligible to work in the UK should apply. Raeburn do not have the ability to offer visa sponsorship, therefore only those with the right to work in the UK should apply.