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Working with Raeburn

Raeburn place great importance on maintaining an excellent and open working relationship with our candidates.

Our Consultants and Management Team are on hand to provide advice and assistance whenever required and to discuss any issues that may affect you throughout the duration of your Contract or Assignment.

We are on call 24:7, 365 days per year to assist you and help support you with any Emergency Situations that may arise.

Raeburn are in constant contact with you throughout the duration of your assignment and keep you updated with any changes to contractual terms, applicable legislation and client policies and procedures.

Contract Documentation:

Raeburn’s experienced and reliable Contracts Team are extremely proficient in the smooth on-boarding of Agency Personnel and ensure our Agency Workers receive a transparent, painless and stress free service. Prior to commencing work for Raeburn, our Contracts Team issue all Agency Workers with a detailed and comprehensive Contract for Services along with additional Client specific Terms & Conditions, copies of Client Policies & Procedures and any other documentation and forms which may be required throughout the assignment and are available at all times to support you with any questions you may have in this respect.

Weekly & Monthly Payrolls:

Weekly and monthly payrolls are processed, ensuring the correct payment of wages/fees into your bank account. Raeburn pride ourselves on our flawless record of never having missed a weekly or monthly payroll since 1981. In addition to ensuring our Agency Workers are paid on time and that their personal taxation and contributions are carried out Raeburn are available to support our agency workers 24/7, 365 days per annum with any assistance you may require.

On-Site Drop-In Sessions:

It is Raeburn’s policy to hold regular ‘Drop-In Sessions’ on site at our Client’s premises for our Agency Workers. These sessions give you the opportunity to come along and meet with a Raeburn Representative to discuss any issues or concerns you may have, or simply have a chat.

Health, Safety & Security:

The Health, Safety & Security of Raeburn’s Agency Workers is of paramount importance to us. We understand the importance of Health & Safety within the workplace and are 100% committed to supporting our clients in their aim to protect the health and safety of their people. As such, in addition to our Health & Safety Policy, Raeburn have developed a Health & Safety Management System for Agency Workers. Our Management Team is available 24/7, 365 days per annum to discuss any HS&S concerns you may have and deal with any issues that may arise.

Compliance:

Raeburn place an extremely high level of importance on compliance with industry legislation and contractual procedures and have developed efficient and effective procedures to ensure the highest level of compliance.

Raeburn Policies & Procedures:

As an organisation, Raeburn take our responsibilities for our staff and Agency Workers very seriously and have developed focussed policies to ensure we support you in your work and conduct our business in a fair and safe manner.

Policies include:

  • Equal Opportunities & Diversity Policy
  • Corporate and Social Responsibility Policy
  • Confidentiality Policy
  • Bribery & Corruption Policy
  • Complaints Policy
  • Health & Safety Policy
  • Risk Assessment Policy
  • Substance Abuse Policy
  • Bullying & Harassment Policy
  • Accident, Incident and Near Miss Reporting and Investigation Policy

Raeburn are 100% committed to supporting our Agency Workers at every stage during their time with us.